Support
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Navigating Your Mailbox
- Navigating Virtual Office Web Client
- Setting your General Preferences
- Customize your views
- User interface features and shortcuts
- Right-click menus
- Applying actions to multiple selections
- Using shortcuts to navigate
- Using browsers
- When do I need to save my work?
- Viewing the Overview Pane
- Mail system folders
Managing Your Email
- Managing your email message view
- Setting your mail preferences
- Categorizing your email messages
- Customizing your initial email page
- How Conversations work
- Printing a conversation
- Viewing messages in Message view
- Moving email messages between folders
- Setting a forwarding address
- Subscribe to RSS/Atom feeds
- Managing your account identities
- Recovering deleted mail messages
- Purging email messages
- Sharing Folders
Reading Mail
- Reading mail from the Reading Pane
- Setting Up Desktop Alerts
- Marking Mail as Unread
- New Messages
- Displaying HTML in email messages
- Opening file attachments
- Printing a mail message
- Undeliverable mail
Composing Email
- Composing and sending email messages
- Setting preferences for the email compose window
- Parts of an email message
Reply to and Forward Messages
Sharing Mail Folders
Using Tags and Folders to Organize Email
Retrieving Mail from other Accounts
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How-To Resources
Adding External Accounts
Instead of logging on to each of your external email accounts, you can check these accounts for email messages directly from this account. See Accessing your external accounts.
To add external accounts to your Web Client account
Open the Preferences, Accounts tab and click Add External Account. A new external account name is added to your accounts. Now you need to set it up.
In External Account Settings section Account Names field enter a name to identify this account. You can select this account name from the From address list when you compose new email messages.
In the Email Address field enter the exact email address of the external account.
Now you configure the account settings. You may need to get this information from your email provider.
Check the account type, POP or IMAP
Username of Account. Enter the name of this email account.
Email server. Enter the email server host name.
Password. Enter the password you use to log on to this external account. To see that the password you typed is correct, check Show password.
Advanced options If you service provider uses a different port then the default, change it now. If you use a secure connection, enable Use an encrypted connection (SSL) when accessing this server.
In the Download messages to section, select where the messages should be saved. The default is to create a new folder and enable it to receive the messages. But if you want the messages in your Inbox, select Inbox.
Enable Delete messages on the server after downloading them, if you want the message deleted from your external account when it is sent to your VOWC account.
In the text box below From: type the name that should appear in the From field of your outgoing email messages (for example, John). This is the friendly name that is shown before your email address.
If replies should be sent to a name and address different from that which you configured in From, check Reply-to. Enter the name and address that should receive replies for this identity. For example, replies to training messages John sends should be sent to Team Training at training@example.com.
You can select a signature to use for this persona. If you have not created the appropriate signature, you can come back and edit this account information later. If you do not want the signature to be applied automatically, select Do Not Attach Signature.
Click Save to save this external account.
