Support
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Navigating Your Mailbox
- Navigating Virtual Office Web Client
- Setting your General Preferences
- Customize your views
- User interface features and shortcuts
- Right-click menus
- Applying actions to multiple selections
- Using shortcuts to navigate
- Using browsers
- When do I need to save my work?
- Viewing the Overview Pane
- Mail system folders
Managing Your Email
- Managing your email message view
- Setting your mail preferences
- Categorizing your email messages
- Customizing your initial email page
- How Conversations work
- Printing a conversation
- Viewing messages in Message view
- Moving email messages between folders
- Setting a forwarding address
- Subscribe to RSS/Atom feeds
- Managing your account identities
- Recovering deleted mail messages
- Purging email messages
- Sharing Folders
Reading Mail
- Reading mail from the Reading Pane
- Setting Up Desktop Alerts
- Marking Mail as Unread
- New Messages
- Displaying HTML in email messages
- Opening file attachments
- Printing a mail message
- Undeliverable mail
Composing Email
- Composing and sending email messages
- Setting preferences for the email compose window
- Parts of an email message
Reply to and Forward Messages
Sharing Mail Folders
Using Tags and Folders to Organize Email
Retrieving Mail from other Accounts
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How-To Resources
Viewing The Overview Pane
On the left-hand side of the Virtual Office Web Client interface are your folders, searches, tags, and Programs (for the advanced Web Client).
Folders
Inbox is where new mail is placed by default.
Sent contains messages that you have sent.
Draft contains composed messages that have not yet been sent.
Junk contains messages that have been marked as spam either by you or by the system.
Trash contains item
Local Folders that you have deleted. This folder is available for VOWC accounts only.
Folders that you have created follow. If your mail account was migrated from another mail system such as Microsoft
® Outlook, you may see extra folders here that represent folders on the previous mail system.
Unread Message Count. The number in parentheses next to each folder is the number of unread messages contained in that folder. Tags folders display unread message count as well. Any item with unread messages is bold.
To see the number of messages and the total size of the folder, hover the cursor over a folder.
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Searches
This area contains search queries that you created and saved for future use.
Tags
This area shows the tags you have created. Click on a tag to quickly see all messages that are tagged with that tag. See Using tags to classify mail messages for more information.
Programs
Programs are created as a mechanism to integrate third-party information and content with the Virtual Office Web Client features. Programs let you interact with different content types in your email messages. Depending on your configuration, you may not have access to Programs from the Overview Pane.
