Opening File Attachments

Email messages can include attached files such as word processing documents, spreadsheets, text files, ZIP files, images, executable applications, or any other type of computer file that resides on the sender's computer network. Messages that contain attachments display a paper clip next to the subject.

Some types of files, such as JPEG images or text files, can be opened on almost any computer system. Others, such as Microsoft Word documents, must be opened using the same application that created them.

When you receive a message containing file attachments, you can double-click on the item in the attachments section of the message header. A dialog appears asking whether you want to open or save the file first.

  • If you choose to view the attachment, you must have an application on your workstation that can read that type of file.

  • If you choose to download the attachment, a browse dialog appears showing your current file system. Choose an appropriate location and save the file. You can open the file at a later point outside of your email client.

View Attachments as HTML

You may have the feature to view attachments as HTML. This allows you to open an attachment even if the corresponding application is not installed.  Click view as html to view the content of the file. This feature is set by your system administrator.

Virus Safety

Computer viruses can spread through email attachments. It is considered standard practice for mail administrators to implement virus filtering for incoming mail as well as virus scanning for personal computers. However, there is always a chance that something could get through.

In the case of email viruses, the majority of them are activated when a file attachment containing the virus is opened or viewed. Many of these viruses have been known to spread themselves using entries in users' address books. Therefore, we recommend that you use care when opening file attachments, even from senders who appear to be known to you.