Support
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Navigating Your Mailbox
- Navigating Virtual Office Web Client
- Setting your General Preferences
- Customize your views
- User interface features and shortcuts
- Right-click menus
- Applying actions to multiple selections
- Using shortcuts to navigate
- Using browsers
- When do I need to save my work?
- Viewing the Overview Pane
- Mail system folders
Managing Your Email
- Managing your email message view
- Setting your mail preferences
- Categorizing your email messages
- Customizing your initial email page
- How Conversations work
- Printing a conversation
- Viewing messages in Message view
- Moving email messages between folders
- Setting a forwarding address
- Subscribe to RSS/Atom feeds
- Managing your account identities
- Recovering deleted mail messages
- Purging email messages
- Sharing Folders
Reading Mail
- Reading mail from the Reading Pane
- Setting Up Desktop Alerts
- Marking Mail as Unread
- New Messages
- Displaying HTML in email messages
- Opening file attachments
- Printing a mail message
- Undeliverable mail
Composing Email
- Composing and sending email messages
- Setting preferences for the email compose window
- Parts of an email message
Reply to and Forward Messages
Sharing Mail Folders
Using Tags and Folders to Organize Email
Retrieving Mail from other Accounts
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How-To Resources
Marking Mail As Unread
Messages that you have opened are marked as read. Conversations containing unread messages are shown in bold.
You can set preferences for whether or not to mark a message as read when you read the message in the Reading Pane. You can set your preference to mark a message that you review in the reading pane as read or only mark a message as read if you open it in the Content Pane (or in a separate window). These can be set in the Preferences > Mail tab.
You can change a message's status back from read to unread by right-clicking on the message and choosing Mark as Unread from the menu that appears. You can also mark a conversation as unread.
Marking a conversation as unread marks all messages within that conversation as unread.
Marking a single message as unread marks the conversation that contains the message unread.
You can use the same method to mark unread mail as read.
