Support
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Navigating Your Mailbox
- Navigating Virtual Office Web Client
- Setting your General Preferences
- Customize your views
- User interface features and shortcuts
- Right-click menus
- Applying actions to multiple selections
- Using shortcuts to navigate
- Using browsers
- When do I need to save my work?
- Viewing the Overview Pane
- Mail system folders
Managing Your Email
- Managing your email message view
- Setting your mail preferences
- Categorizing your email messages
- Customizing your initial email page
- How Conversations work
- Printing a conversation
- Viewing messages in Message view
- Moving email messages between folders
- Setting a forwarding address
- Subscribe to RSS/Atom feeds
- Managing your account identities
- Recovering deleted mail messages
- Purging email messages
- Sharing Folders
Reading Mail
- Reading mail from the Reading Pane
- Setting Up Desktop Alerts
- Marking Mail as Unread
- New Messages
- Displaying HTML in email messages
- Opening file attachments
- Printing a mail message
- Undeliverable mail
Composing Email
- Composing and sending email messages
- Setting preferences for the email compose window
- Parts of an email message
Reply to and Forward Messages
Sharing Mail Folders
Using Tags and Folders to Organize Email
Retrieving Mail from other Accounts
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How-To Resources
Customize Your Views
You can customize your account view by changing the background color displayed when you log on to your account, and organizing the Content pane in your mailbox view, calendar view, and task view to display information in the order you would like.
Changing background color
You may have the option to change the background color of your mailbox from the Preferences, General Tab. In the Login Options section, the Theme field lists the themes you can select.
Changing Mail view
By default your mailbox opens in the Inbox view. You can customize this view in any of the following ways:
Change the folder that is viewed when you first log on. The default is the Inbox view, which shows all mail in your Inbox. You can select any mail folder to be the initial view when you log on, your may want to select a specific search criteria, such as unread messages. In this case, only your unread messages would be displayed when you log on. See Customizing your initial email page.
Select columns to display in the Content pane. You may not want to see all the possible options, when you look at your mail. Right-click on the column header to display a menu of the column headings. To remove a column from your Content pane view, click on the column name. This is a toggle, so to add the column back, click on the heading name again.
Changing Calendar view
You can change which view is displayed when Calendar is opened, Day, Work Week, 7-Day Week, Month, or Schedule, and you can select which day of the week you want your calendar week to start with. See Calendar_Views.
Changing Task view
You can select the columns to display in the Content pane when you view your Tasks. Right-click on the Tasks column header to display a menu of the column headings. To remove a column from the Content pane view, click on the column. This is a toggle, so to add the column back, click on the heading name again.