Support
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Navigating Your Mailbox
- Navigating Virtual Office Web Client
- Setting your General Preferences
- Customize your views
- User interface features and shortcuts
- Right-click menus
- Applying actions to multiple selections
- Using shortcuts to navigate
- Using browsers
- When do I need to save my work?
- Viewing the Overview Pane
- Mail system folders
Managing Your Email
- Managing your email message view
- Setting your mail preferences
- Categorizing your email messages
- Customizing your initial email page
- How Conversations work
- Printing a conversation
- Viewing messages in Message view
- Moving email messages between folders
- Setting a forwarding address
- Subscribe to RSS/Atom feeds
- Managing your account identities
- Recovering deleted mail messages
- Purging email messages
- Sharing Folders
Reading Mail
- Reading mail from the Reading Pane
- Setting Up Desktop Alerts
- Marking Mail as Unread
- New Messages
- Displaying HTML in email messages
- Opening file attachments
- Printing a mail message
- Undeliverable mail
Composing Email
- Composing and sending email messages
- Setting preferences for the email compose window
- Parts of an email message
Reply to and Forward Messages
Sharing Mail Folders
Using Tags and Folders to Organize Email
Retrieving Mail from other Accounts
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How-To Resources
Using Browsers
The Virtual Office Web Client is designed to work within an Internet browser. Microsoft Internet Explorer, Mozilla Firefox, and Macintosh Safari are three of the most popular. Not all browsers are supported, so check with your administrator if you have questions.
Some general guidelines when using the Virtual Office Web Client within a browser:
The browser's Back button takes you to the previous page you were viewing. You can also use the Forward button.
To log off, click
. If you browse to a different site without logging out first, your session may remain active until it times out. If you share a computer, other users can access your account while the session is still active.
Do not use the browser's Reload (Refresh) button. Doing so will download the client and start your session over, which is probably not what you meant to do.