Support
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Navigating Your Mailbox
- Navigating Virtual Office Web Client
- Setting your General Preferences
- Customize your views
- User interface features and shortcuts
- Right-click menus
- Applying actions to multiple selections
- Using shortcuts to navigate
- Using browsers
- When do I need to save my work?
- Viewing the Overview Pane
- Mail system folders
Managing Your Email
- Managing your email message view
- Setting your mail preferences
- Categorizing your email messages
- Customizing your initial email page
- How Conversations work
- Printing a conversation
- Viewing messages in Message view
- Moving email messages between folders
- Setting a forwarding address
- Subscribe to RSS/Atom feeds
- Managing your account identities
- Recovering deleted mail messages
- Purging email messages
- Sharing Folders
Reading Mail
- Reading mail from the Reading Pane
- Setting Up Desktop Alerts
- Marking Mail as Unread
- New Messages
- Displaying HTML in email messages
- Opening file attachments
- Printing a mail message
- Undeliverable mail
Composing Email
- Composing and sending email messages
- Setting preferences for the email compose window
- Parts of an email message
Reply to and Forward Messages
Sharing Mail Folders
Using Tags and Folders to Organize Email
Retrieving Mail from other Accounts
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How-To Resources
User Interface Features And Shortcuts
The Virtual Office Web Client interface includes many convenience features.
Down-arrow menus. Some command buttons have a small down-arrow icon next to them. Clicking on the button performs one action, and clicking on the down-arrow icon displays additional menu choices.
Drag and drop. Click on and drag messages or conversations between folders.
Right-click menus. Right-click on items such as folders, conversations, messages, the "From" column in messages or conversations, or items in mail headers to display a menu of functions that you can perform on that item. This is an example of right-click on From.
Movable sash. For split-pane windows such as the Conversation view, you can use the sash to increase or decrease the relative sizes of the upper and lower panes. Click and drag on the bar separating the panes.
Clickable items. Virtual Office follows standard browser conventions by changing the mouse cursor to a "hand" when it passes over an active link.
Tool-tips. Passing your mouse cursor over items, such as command buttons, conversations, or mail addresses in message headers, displays a small text box of descriptive information about the item.
Paging. Use the left and right arrows in list windows to page back and forth, if the list is too long to fit into a single window. Note that the paging buttons may behave differently on different screens. The numbers represent the sequence of messages on that page. Use the Tool-tips display to identify what the paging will do on your current screen.
