Changing Your Password

The administrator assigns the initial password. Depending on your configuration, you may be able to change your password. If you can change your password, the Change Password option is listed on the Preferences, General tab.

To change your password:

  1. Click the Preferences tab.

  2. Select the General tab and in Login Options, click Change Password.

  3. Enter your old password, your new password, and retype your new password to confirm. Note: Your password cannot contain accented characters, such as these letters: ñ, é, ó, etc.

  4. Click Change password. Your password has been changed.

Your company may have specific rules for passwords, such as how many characters must be in the password, how often you must change your password, and how often you can reuse the same password. Contact your system administrator if you have problems changing your password.